Viewpoints

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An Affordable Second Line of Defence

Posted by on 5:49 pm in Viewpoints | 0 comments

An Affordable Second Line of Defence

John Shingleton Director of Onlinelawyers www.onlinelawyer.nz Since the passing of the new health and safety legislation, many clients have sought advice on how to minimise the potential implications of a health and safety prosecution. In particular, directors of companies who are personally exposed under the “due diligence” provisions of the legislation are seeking how to protect their family assets. When asked, my first piece of advice is always to strive to be compliant with the legislation, and in particular the regulations. But,...

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When Things Don’t Go to Plan

Posted by on 5:46 pm in Viewpoints | 0 comments

When Things Don’t Go to Plan

Martz Witty Head of the Martz Group. www.martz.co.nz So you’re in business and something isn’t quite going to plan, or has happened that you hadn’t budgeted for, or has struck from left field and caught you unaware. These all happen. But how are you dealing with them? The first typical reaction is knee jerk and panic, but this is seldom the correct course of action. Instead I suggest grabbing a pen and paper and answering these questions that I learned years ago at a Dale Carnegie Course. It changed my life forever and is cited in Dale’s book...

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The Art of Negotiating

Posted by on 5:43 pm in Viewpoints | 0 comments

The Art of Negotiating

Kevin Vincent Managing director of  Vincent Consulting   www.vincentconsulting.co.nz Sales negotiating affects all of us; whether we are a buyer or a seller. It happens when we buy our houses, cars or most things where the price is high or significant. Sales negotiating is an important part of a sales process and often comes up at the end of the selling process. Negotiating is important and there are some first principles of sales negotiating that are true in theory and in practice. Sales negotiating is an integral part of the sales process...

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Shedding Some Light on Tired Eyes

Posted by on 9:20 am in Viewpoints | 0 comments

Shedding Some Light on Tired Eyes

Jane Cowan-Harris Head of WorkSpace IQ www.workspaceiq.co.nz Having enough light to be able to do day to activities is something we take for granted. It’s remarkable to think that less than 200 years ago, prior to electric lighting, our days were predominantly controlled by the hours of daylight available. Today, with electric lighting available at our fingertips, you might think we’d be in a better position. However, as we spend more time using computers, our eyes are under huge demands. Having enough light is vital for maintaining good eye...

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Dealing with Workplace Manipulation

Posted by on 9:17 am in Viewpoints | 0 comments

Dealing with Workplace Manipulation

Dr Mary Casey Founder and CEO of the Casey Centre www.caseycentre.com.au Conflict at work will occur from time to time. But if there is an ongoing conflict with one person, and when you walk away from every interaction feeling like you have been manipulated, it is highly likely you are being manipulated. Many years ago, I became a target for a manipulator who worked for me. Over a long period of time I often felt sick, angry and constantly frustrated, simply because I was not aware that I was being manipulated. Although I am an independent,...

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Create or Innovate?

Posted by on 9:14 am in Viewpoints | 0 comments

Create or Innovate?

Debra Buckley CEO of the New Zealand Institute of Management and Leadership. www.nzimleadership.co.nz The power of flight is still something that I am in awe of; even after hundreds of flights around the globe I still see aviation as one of the greatest achievements of our lifetime. An interesting question I was recently asked was “do I see flight as creativity or innovation?” If creativity is doing the same thing you’ve always done in a slightly new way, and innovation is doing something you didn’t know existed yesterday, then I would have...

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Digital vs. Traditional Media

Posted by on 9:12 am in Viewpoints | 0 comments

Digital vs. Traditional Media

Janice McKay Director of Heart PR www.heartpr.nz Print media is dead. Yet, despite several bouts of popularity, this still isn’t true. Print media readership numbers may appear to decline every time a new media arrives as competition, but it certainly doesn’t mean its audience is not engaged. When choosing traditional media for brand exposure, it all depends on who, not necessarily how many, are reading, listening or watching. Newspapers, magazines, radio and television, with their long history are rated by many as more credible and trusted...

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Updating Archaic Legal Fees

Posted by on 9:08 am in Viewpoints | 0 comments

Updating Archaic Legal Fees

John Shingleton Director of Onlinelawyers www.onlinelawyer.nz There is a growing pressure on lawyers worldwide to ditch the archaic practice of charging clients by six minute units and convert to upfront fixed pricing. British legal costs expert, Jim Diamond said in a recent post in the Centre for Policy Studies that “Steps should be taken to ensure fair practice in legal procedure. The ‘billable hour’ is an outdated and unsustainable billing method for legal services to continue. Alternative billing methods must be considered and legal...

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Capacity Modelling

Posted by on 9:00 am in Viewpoints | 0 comments

Capacity Modelling

Martz Witty Head of the Martz Group. www.martz.co.nz When pondering what to offer a viewpoint on, I was drawn (back) to capacity modelling. Yes I have written on this before, but this is a constant nagging issue we are striking with clients day in and day out currently… hence I felt I had to offer a further deliberation on it. So the age old question is: do you get the work and then acquire the staff… or get the staff and then chase the work? It’s not a ‘one-size fits all’ unfortunately and will depend on the product or service...

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The Four Keys to Selling Value

Posted by on 8:57 am in Viewpoints | 0 comments

The Four Keys to Selling Value

Kevin Vincent Managing director of  Vincent Consulting   www.vincentconsulting.co.nz Top salespeople use four unique steps to create value-selling opportunities and quantify benefits and solutions. While customers love quality, benefits and service, they need bottom-line dollars to justify recommendations, compare offerings, benefits, and to find reduced costs or increased productivity. Salespeople who refer to “quantified value” use the same language that customers understand and therefore succeed more often. Quantified benefits enhance...

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